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Issues with Citrix client after installing Internet Explorer 9

27.Apr.2011 | by Gusac | Filed in: Articles, Troubleshoot

I would like to share that Internet Explorer 9 has been bundled as a new update and you might find it installed after a reboot(Windows update) on your home computer. This happened to my desktop machine at home and with it came new issues.

Issues:

1) I was unable to launch the Citrix desktop to connect to server. I was being given a prompt to open launch.ica but the application launch never completed. 

I was facing the issue mentioned in http://support.citrix.com/article/CTX129082 and finally the solution was to rename the registry

 

2) I was unable to enter any information in some websites. 

 

Steps to resolve:

Launch Citrix Desktop

  • Open regedit and browse to the following location: 
    HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-ica
  • Disable the MIME filter by renaming the following registry key from x-ica to x-ica.old
     HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-ica

 

Unable to enter information in some websites.

A) We have to enable the compatibility view to get the website to work properly. For reference please check the following MS KB Article: KB 956197

Enable Compatibility View for specific websites in Internet Explorer

To enable Compatibility View for specific websites that are not displayed correctly or that are not working correctly, follow these steps:

  • Open the website that is not displayed correctly or that does not work correctly in Internet Explorer 9.
  • Click the Compatibility View button that is located directly to the right side of the address bar next to the Refresh button.

clip_image001[6]

  • Or, on the Tools menu, click to select the option Compatibility View. If the Tools menu is not displayed, press ALT to display the Tools menu.

clip_image002[6]

Note: If the Compatibility View button does not appear on the right side of the address bar, or if the command is not available under the Tools menu, you cannot use this method. You may be experiencing a different problem, or the network administrator may have used a Group Policy setting to configure the Compatibility View settings on your computer.

If this method worked, you may have to repeat this method for each website that experiences these problems.

Note: When you use this method to fix a website, Internet Explorer saves your Compatibility View setting for that website. Every time that you visit that site, Compatibility View will be used.

To stop a website from running in Compatibility View, follow these steps:

  • Click Tools, and then click to select option Compatibility View.

clip_image003[6]

  • You can also add or remove specific websites from Compatibility View without actually visiting each website.